Contact Us
Customer Service Related Contacts: To address your customer service concern, please visit our new support
service, located at: http://www.station.sony.com/kb You can contact us by using our email webform located at: http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/ask.php. You may also contact us via Live chat for technical support at: http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/live.php. eqaccountstatus@soe.sony.com
At times, player's accounts are suspended or banned due to violation of game or service rules. This email address allows those account holders to check on their account status or to find out when a suspension will end. Of course, SOE/Verant personnel will only discuss account issues with the registered account holder.
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